Privacy Policy for Pictorial Directories Made Easy

At Pictorial Directories Made Easy, operated by Created Images and More and owned by Rodney Graham, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (https://rpgwebs.com/directory_program/index.php) and software (collectively, the "Service"). By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for a trial or use the Service, you may provide details such as:
  • Your name, email address, phone number, and organization details.
  • Billing information (if you subscribe to a paid plan).
• Directory Data: You may upload data to create directories, including:
  • Names, photos, addresses, phone numbers, email addresses, birthdays, anniversaries, or custom fields provided by you for your organization’s members.
• Usage Data: We collect information about how you interact with the Service, such as:
  • IP addresses, browser type, device information, and pages visited.
  • Log data from your activity, like timestamps and actions taken (e.g., creating or viewing a directory).
• Cookies and Tracking: We may use cookies or similar technologies to improve functionality, track usage, and enhance your experience. You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service, such as creating and displaying pictorial directories.
• Process your trial registration or subscription payments.
• Communicate with you, including responding to inquiries, providing support, or sending updates about the Service.
• Monitor and analyze usage to enhance performance and user experience.
• Comply with legal obligations, such as responding to lawful requests from authorities.

3. Data Ownership and Sharing

• Your Data: You own the directory data (e.g., member names, photos, contact details) you upload. We process this data only to provide the Service and do not use it for other purposes.
• Sharing with Third Parties: We do not sell or share your personal information or directory data with third parties, except:
  • With service providers (e.g., hosting or payment processors) who assist in delivering the Service, bound by confidentiality agreements.
  • When required by law, such as to comply with a subpoena or legal process.
  • With your consent, for example, if you choose to share your directory publicly.
• Customized Programs: If you request a customized database or program, we may work with third-party developers, but only with your approval and under strict confidentiality.

4. Data Security

• We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
• However, no online service is 100% secure. You are responsible for maintaining backups of your directory data and securing your account credentials.
• You should only upload data you have permission to use (e.g., photos or contact details with consent from individuals).

5. Data Retention

• Personal Information: We retain your account details (e.g., name, email) as long as your account is active or as needed to provide the Service.
• Directory Data: Data you upload is stored until you delete it or your account is terminated. After termination, we may delete your data within 30 days, unless otherwise agreed.
• Usage Data: We retain anonymized usage data for analytics purposes but remove identifiable information after a reasonable period.

6. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA), including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Opt out of non-essential cookies or marketing communications.

To exercise these rights, contact us at rod@rgvaff.com. We will respond within the timeframes required by law (typically 30 days).

7. International Data Transfers

The Service is hosted in the United States. If you access it from outside the U.S., your data may be transferred to and stored in the U.S. By using the Service, you consent to this transfer. We take steps to ensure compliance with international data protection standards, such as GDPR for EU users.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact:

• Email: rod@rgvaff.com
• Phone: 956-457-8600
• Address: Created Images and More, PO Box 1217, La Feria, Texas 78559

11. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

Thank you for trusting Pictorial Directories Made Easy with your data. We are committed to protecting your privacy.

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